Who we are

Our website address is: https://scatteringafrica.com.

This Privacy Policy explains how we collect, use, and protect personal information when you interact with this website or use our services.

By using this website or contacting us, you agree to the handling of information as described below.

Legal jurisdiction

This service operates under the laws of South Africa.
Any questions or disputes relating to privacy are governed by South African law, including the Protection of Personal Information Act (POPIA).

Information we collect

We collect limited personal information only where necessary. This includes:

• Your name
• Your email address
• Details relating to the deceased, where relevant to the service

We do not collect more information than required to respond to enquiries or deliver the service.

How information is collected

Information is collected when you:

• Submit a contact form
• Send an enquiry by email
• Make a purchase through the site
• Follow links to third-party providers such as payment platforms, Amazon, or transport services

Some information is also collected automatically through website analytics tools.

Use of information

Your information is used only to:

• Respond to enquiries
• Arrange or support service delivery
• Communicate with you about your request
• Comply with legal or regulatory requirements

We do not use your information for marketing purposes.

Sharing of information

We may share limited information with third parties only where required to deliver the service. This includes:

• Payment platforms
• Transport or logistics providers
• Website analytics services

Information is shared strictly for service delivery and operational purposes, not for marketing.

Cookies and analytics

This website uses basic analytics tools, including Google Analytics, to understand how the site is used.
Advertising pixels may also be present.

These tools collect anonymised usage data such as page visits and interaction patterns.
They do not identify you personally unless you submit information directly.

You can manage or disable cookies through your browser settings.

Data storage and security

Information is stored using standard tools such as email systems, website hosting platforms, and secure third-party services.

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Marketing communications

We do not send marketing emails.
We do not operate a mailing list.

Any communication you receive from us is in direct response to an enquiry you have made.

Your rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information, where legally permissible

Requests can be made by contacting us using the details provided on the website.

Children

This service is intended for adults aged 18 and over.
We do not knowingly collect personal information from children.

Changes to this policy

This Privacy Policy may be updated from time to time.
The most current version will always be available on this website.